Lifeline in 2019 – A Report from the Field 2/27/19

The federal Lifeline program provides reduced cost telecommunications and broadband service to nearly 10 million households across the US, allowing them to participate in the digital economy, communicate with friends and family, and take advantage of support programs that can be accessed only online.  Program participants receive $9.25 per month in benefits from the federal Universal Service Fund, and, in 22 states, additional support from state Lifeline programs.  Changes to the Lifeline program initiated by the FCC in 2016, including limitations on the programs used to determine eligibility, proposed reductions in voice only support, the implementation of a new recertification program, and the initial rollout of the National Verifier have had significant effects on participants and the companies that provide this service.  This webinar will provide a report from the field on the impact of these changes and proposals for increasing the availability and success of the Lifeline program.

Moderator: Sherry Lichtenberg, Ph.D., NRRI
Participants: Hon. Crystal Rhoades, Commissioner, Nebraska PUC
Olivia Wein, National Consumer Law Center
Gina Jasman, Sr. Director, LifeLine Operations, TracFone Wireless, Inc., FCC
Mike Ripperberger, Telecom Bureau Chief, New Mexico Public Regulation Commission